
Every client brings a unique combination of life experiences, identities, values, beliefs, and personality characteristics into the coaching relationship. Developing multicultural competence means learning to recognize and appreciate those differences while minimizing the assumptions that can unintentionally interfere with effective coaching.
This engaging 90-minute course takes a fresh approach to multicultural competence by combining traditional diversity concepts with Kim Olver's unique personality-based animal learning model. Rather than focusing solely on demographic differences, participants explore how personality, privilege, lived experience, and unconscious assumptions influence communication, trust, and connection..
Through practical examples, self-reflection, and immediately applicable coaching strategies, you'll learn how to replace judgment with curiosity,
strengthen rapport with diverse clients, and create coaching relationships where people feel understood, respected, and empowered.
This asynchronous course includes recorded instruction, downloadable resources, a knowledge assessment, and awards 1.5 Board Certified Coach (BCC) continuing education hours upon successful completion
Upon completion of this course, participants will be able to:
Describe the relationship between multicultural competence and effective professional coaching.
Recognize how personality, culture, privilege, and life experiences influence perspectives, communication, and behavior.
Identify personal assumptions and unconscious biases that may affect the coaching relationship.
Apply practical strategies for increasing cultural humility, curiosity, and empathy with diverse clients.
Utilize the animal personality framework to strengthen communication and build trust across differences.
Develop coaching approaches that foster psychological safety, inclusion, and meaningful client growth.
Develop greater self-awareness
Recognize the impact of personal assumptions on the coaching relationship
Apply practical strategies for coaching clients with greater cultural humility and curiosity.
• Board Certified Coaches seeking multicultural competence continuing education
• Professional coaches who work with diverse clients
• Leadership and executive coaches
• Health and wellness coaches
• Career, relationship, and life coaches
• Any coach who wants to strengthen their ability to build trust and communicate effectively across differences
90 minutes of on-demand video instruction
Downloadable course materials'
Knowledge assessment
Certificate of completion
1.5 Board Certified Coach (BCC) Continuing Education Hours
Investment: $49

Kim Olver is the founder of Olver International and the creator of Mental Freedom®. She is a Licensed Clinical Professional Counselor, National Certified Counselor, Board Certified Coach, Certified Choice Theory/Reality Therapy Senior Faculty member, and Certified Clinical Trauma Professional.
For more than 30 years, Kim has trained counselors, coaches, educators, leaders, and organizations throughout the United States and internationally. Her work focuses on helping people strengthen relationships, improve communication, navigate differences, and create lasting personal and professional growth through practical, evidence-informed learning experiences.
Kim is the author of Secrets of Happy Couples, Choosing Me Now, and Mental Freedom: You Hold the Key, and has developed numerous continuing education programs for helping professionals.